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Our Refund and Return Policy



Return & Refund Policy
Lastly edited on 07/11/2024
Thanks for shopping at Fashionable Bros. If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have 3 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase.

 Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your Mpesa (or original method of payment).
 You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
In case you ordered something and do not wish to keep it anymore, you will be responsible for paying for shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
 If you receive an item that is not the item you ordered, Fashionable Bros will be responsible for the return shipping fee.

Contact Us
 If you have any questions on how to return your item to us, contact us. Telephone: +254758179330 Instagram:@fashionablebros_ke
Email: fashionablebroske@gmail.com